Effective Date: 19/10/2026
Welcome to https://jameshtownsend.com/ (the “Website”), the official website of author James H. Townsend (“we,” “us,” or “our”). These Terms & Conditions govern your use of the Website and any purchase you make through it. By accessing the Website or placing an order, you agree to these terms. Please read them carefully.
Eligibility
You must be at least 18 years old, or have the consent of a parent or guardian, to place an order on the Website. By making a purchase, you confirm that the information you provide is accurate and complete.
Books and Product Information
We make every effort to describe our books accurately, including formats, page counts, and cover images. Colors and images may vary slightly depending on your screen. Availability is subject to change, and we may limit quantities or discontinue a format at any time.
Orders and Acceptance
Your order is an offer to purchase. We will send an email confirming that your order has been received. Acceptance takes place when your order ships or, for digital products, when your download is made available. We reserve the right to decline or cancel an order, for example, when an item is unavailable, a pricing error occurs, or payment cannot be verified. If we cancel an order after payment, you will receive a full refund.
Pricing and Payment
All prices are listed in US dollars. Applicable sales tax and shipping charges are calculated at checkout. We accept the payment methods shown during checkout, and all transactions are processed by secure third-party payment providers. Prices may change without notice, but changes will not affect orders that have already been confirmed.
Shipping and Delivery
Print orders ship to the address you provide at checkout. Estimated delivery times are shown during checkout and depend on your location and chosen shipping method. Delivery estimates are provided as a courtesy. Once an order has been handed to the carrier, delivery timing rests with that carrier. Please review your shipping address carefully, as we cannot be responsible for orders sent to an incorrect address provided by the customer.
Returns and Refunds
We want you to be happy with your purchase. If your book arrives damaged or you receive the wrong item, please contact us within [number] days of delivery with your order number and a photo of the item. We will send a replacement or issue a refund.
Unopened print books in new condition may be returned within [number] days of delivery for a refund of the purchase price. Return shipping costs are the customer’s responsibility unless the return is due to our error. Refunds are issued to the original payment method once the returned item is received.
Due to their nature, eBooks and other digital downloads are final sale once they have been delivered, unless the file is faulty and we are unable to provide a working replacement.
Digital Products
When you purchase an eBook or other digital product, you receive a personal, non-transferable license to read it for your own use. You may not copy, share, resell, or distribute digital files.
Book Club and Reader Conversations
Requests for book club or group conversations with the author are subject to scheduling and availability. Submitting a request does not guarantee a session. Once a date is confirmed, we will share the details by email. Either party may reschedule with reasonable notice.
Intellectual Property
All content on the Website, including text, book excerpts, cover art, images, graphics, logos, and the design of the Website, belongs to James H. Townsend or is used with permission. This content is protected by US and international copyright and trademark laws. You may share brief excerpts for reviews, book club discussions, or personal recommendations with credit to the author. Any other copying, reproduction, or distribution requires our written permission.
Your Submissions
When you send us messages, comments, reviews, or other content, you confirm that it is your own and that it is respectful and lawful. You grant us permission to use reader comments or reviews you submit for promotional purposes, and we will credit you by first name or initials unless you ask otherwise.
Acceptable Use
When using the Website, you agree to:
- Use the Website only for lawful purposes
- Provide accurate information in forms and orders
- Respect the security and proper function of the Website
- Refrain from sending spam or harmful code, or attempting unauthorized access
Third-Party Retailers and Links
The Website may link to outside retailers, social media platforms, and other websites. Purchases made through outside retailers are governed by those retailers’ own terms and policies. We are not responsible for the content or practices of third-party websites.
Disclaimer
The Website and its content are provided on an “as is” and “as available” basis. While we work to keep the Website accurate and running smoothly, we make no warranties, express or implied, that it will always be error-free or uninterrupted. The Cracks in Our Sidewalk is a work of fiction. Any resemblance to actual persons, organizations, or events is coincidental unless otherwise noted.
Limitation of Liability
To the fullest extent permitted by law, James H. Townsend will not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or any product purchased through it. Our total liability for any claim related to a purchase will not exceed the amount you paid for that purchase.
Indemnification
You agree to indemnify and hold harmless James H. Townsend from any claims, losses, or expenses, including reasonable legal fees, that arise from your violation of these terms or your misuse of the Website.
Governing Law
These Terms & Conditions are governed by the laws of the State of [State], without regard to its conflict of law principles. Any disputes will be resolved in the state or federal courts located in [County, State].
Changes to These Terms
We may update these Terms & Conditions from time to time. The revised version will be posted on this page with a new effective date. Your continued use of the Website after changes are posted means you accept the updated terms.
Contact Us
For questions about these Terms & Conditions, your order, or a return, please contact:
James H. Townsend
Email: [email address]
Website: https://jameshtownsend.com/